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Collab365 #GlobalCon1 2020
Case Study: Collaboration - What A (Glass) Waste
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Case Study: Collaboration - What A (Glass) Waste

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This is my real life experience bringing teams together to design, build and execute a plan to remove glass waste from recycling in Ballarat, Vic, Australia. Find out how we used Teams, PowerApps, PowerAutomate, SharePoint and Power BI to bring our people together, reimagine our processes and build an ecosystem that enabled us to reduce glass contamination to less than 2%!

Speaker information:

Peter Donohue

Business Improvement Analyst

City of Ballarat

Relentless reflection, restless reinvention. I love solving problems! The first 10 years I spent in manufacturing. This is where I discovered a passion for Continuous Improvement and process technology. The next 10 in the IT industry focusing on customer experience through service delivery excellence. This is when I developed my skills through LEAN Six Sigma (Certified Six Sigma Black Belt), COPC and ITIL servicing Retail, Financial and Government industries. The next 3 in the telecommunications industry expanding my leadership potential, Visual Analytics and Strategic Framework design I have now taken a new path in Local Government to lead a cultural change towards continuous improvement and bring innovative customer centric solutions, problem solving and sustained change capabilities I love my family, guitars, cameras and mountain bikes

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Case Study: Collaboration - What A (Glass) Waste

This is my real life experience bringing teams together to design, build and execute a plan to remove glass waste from recycling in Ballarat, Vic, Australia. Find out how we used Teams, PowerApps, PowerAutomate, SharePoint and Power BI to bring our people together, reimagine our processes and build an ecosystem that enabled us to reduce glass contamination to less than 2%!

Speaker information:

Peter Donohue

Business Improvement Analyst

City of Ballarat

Relentless reflection, restless reinvention. I love solving problems! The first 10 years I spent in manufacturing. This is where I discovered a passion for Continuous Improvement and process technology. The next 10 in the IT industry focusing on customer experience through service delivery excellence. This is when I developed my skills through LEAN Six Sigma (Certified Six Sigma Black Belt), COPC and ITIL servicing Retail, Financial and Government industries. The next 3 in the telecommunications industry expanding my leadership potential, Visual Analytics and Strategic Framework design I have now taken a new path in Local Government to lead a cultural change towards continuous improvement and bring innovative customer centric solutions, problem solving and sustained change capabilities I love my family, guitars, cameras and mountain bikes

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