Collab365 #GlobalCon1 2020
Building chatbots without a single line of code
Staying in touch with customers is a must-have for companies. Chatbots are one of the ways that allows enterprises to fulfill that need. Customers can often find them publicly accessible on web sites, waiting to advise and help on making a choice, searching the right offer or solving other issues. Chatbots are also a good solution for employees to find answers to their questions too! We used to think that building a bot requires development. With Virtual Agent this is not true anymore! If you want to learn more how to create a chatbot without a single line of code, join this session!
You will learn:
Well designed and operating chatbots can save you hours on solving simple customers' problems and answering the most common answers. New tool for Dynamics 365/ Power Platform is for sure something you be more familiar with.
Owner
KDW
A believer in enabling organizations to work more effectively helping them to achieve it by leveraging their effectiveness through their business processes digitalization and optimization. Having a strong analytical background being a Business Analyst for years, he has lots of experience in Power Platform (PowerApps, Flow, PowerBi), but also in Nintex or Webcon. He really enjoys to continuously learn to stay up to date and to share his knowledge not only with his customers, but with technical communities as well. He's building business processes and applications that are easy for users' to stick to, so they can follow and understand them. In overall he transforms processes to be more reliable and effortless. Microsoft MVP, co-organizer of SharePoint Saturday Warsaw and active community member, blogger and speaker.
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Staying in touch with customers is a must-have for companies. Chatbots are one of the ways that allows enterprises to fulfill that need. Customers can often find them publicly accessible on web sites, waiting to advise and help on making a choice, searching the right offer or solving other issues. Chatbots are also a good solution for employees to find answers to their questions too! We used to think that building a bot requires development. With Virtual Agent this is not true anymore! If you want to learn more how to create a chatbot without a single line of code, join this session!
You will learn:
Well designed and operating chatbots can save you hours on solving simple customers' problems and answering the most common answers. New tool for Dynamics 365/ Power Platform is for sure something you be more familiar with.
Owner
KDW
A believer in enabling organizations to work more effectively helping them to achieve it by leveraging their effectiveness through their business processes digitalization and optimization. Having a strong analytical background being a Business Analyst for years, he has lots of experience in Power Platform (PowerApps, Flow, PowerBi), but also in Nintex or Webcon. He really enjoys to continuously learn to stay up to date and to share his knowledge not only with his customers, but with technical communities as well. He's building business processes and applications that are easy for users' to stick to, so they can follow and understand them. In overall he transforms processes to be more reliable and effortless. Microsoft MVP, co-organizer of SharePoint Saturday Warsaw and active community member, blogger and speaker.
